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Terms & Conditions

Welcome to Space & Softness.

This website is owned and operated by Space & Softness (hereinafter referred to as “we”, “our”, or “us”). By accessing or using www.spaceandsoftness.com, you agree to be bound by the terms and conditions stated below. Please read them carefully before using our website or placing an order.

1. Website Operator

This website is operated under the trade name Space & Softness.

All references to “Space & Softness” refer to the business operating this website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are accessing the website under the supervision of a parent or legal guardian.

3. Products & Services

Space & Softness offers home décor and lifestyle products through its online platform.

  • All products are subject to availability.

  • Product images are for illustrative purposes only. Minor variations in color, texture, or finish may occur due to screen resolution or handcrafted nature.

  • We reserve the right to modify or discontinue any product without prior notice.

4. Pricing

  • All prices are displayed in Indian Rupees (INR ₹).

  • Prices may change without prior notice.

  • Any applicable taxes will be mentioned at checkout, wherever applicable.

5. Payments

  • Payments are processed through secure third-party payment gateways.

  • Space & Softness does not store or process card or banking details.

  • Successful payment confirmation is required to complete an order.

6. Order Confirmation & Cancellation

  • Orders are confirmed only after successful payment.

  • We reserve the right to cancel an order due to pricing errors, stock issues, or suspected fraudulent activity.

  • Cancellation policies and timelines are detailed in our Cancellation Policy page.

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and courier partner.

  • Space & Softness shall not be held responsible for delays caused by third-party logistics providers.

  • Shipping duration details are available on the Shipping Policy page.

8. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy.

  • Refunds, if applicable, will be processed to the original mode of payment within the specified duration mentioned in the policy.

9. Intellectual Property

All content on this website including text, images, logos, graphics, and designs are the intellectual property of Space & Softness.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.

10. User Conduct

You agree not to:

  • Use the website for unlawful activities

  • Attempt unauthorized access to the website or servers

  • Upload malicious software or harmful content

  • Violate any applicable laws or regulations

11. Limitation of Liability

Space & Softness shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or its products.

All purchases are made at the customer’s discretion and risk.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of Indian courts.

13. Contact Information

For any queries regarding these Terms & Conditions, you may contact us at:

📧 Email: support@spaceandsoftness.com

🌐 Website: www.spaceandsoftness.com

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