Shipping Policy

At Space & Softness, we are committed to delivering your orders in a timely and safe manner. Please review our Shipping Policy to understand our shipping process and timelines.

1. Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Duration

Estimated delivery time is 5–10 business days from the date of dispatch, depending on your location.
Delivery timelines may vary due to courier delays, remote locations, weather conditions, or unforeseen circumstances.

3. Shipping Coverage

We currently ship across India.
International shipping is not available at this time.

4. Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout.
Any additional charges such as COD (if applicable) will be displayed before order confirmation.

5. Order Tracking

Once your order is dispatched, tracking details will be shared via email or SMS.
Customers can track their shipment using the provided tracking information.

6. Delivery Issues

• Space & Softness is not responsible for delays caused by third-party courier partners.
• In case of failed delivery due to incorrect address or customer unavailability, re-delivery may be attempted as per courier policy.

7. Damaged or Lost Shipments

If your order arrives damaged, please notify us within 48 hours of delivery with clear images.
In rare cases of lost shipments, we will coordinate with the courier partner and assist accordingly.

8. Policy Updates

Space & Softness reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will be reflected on this page.

9. Contact Information

For any shipping-related queries, please contact us at:

📧 Email: support@spaceandsoftness.com

🌐 Website: www.spaceandsoftness.com